BronxCare Health System: Strategic Operations Associate Manager

Strategic Operations Associate Manager

Department of Orthopedic Surgery

BronxCare Health System – Bronx, NY

Full-time | On-site

Salary: $94,500 per year + up to 20% merit-based bonus

Job Summary

BronxCare Health System’s Department of Orthopedic Surgery is seeking a highly organized and motivated Strategic Operations Associate Manager to support department-wide and hospital-wide initiatives. This unique position works directly with the Chair of Orthopedic Surgery and plays a vital role in managing operations, supporting telehealth programs, conducting strategic and financial analyses, and coordinating special projects.

This is an ideal opportunity for someone who thrives in a fast-paced, mission-driven healthcare environment and is looking to contribute to the success of one of the Bronx’s leading healthcare institutions.

Key Responsibilities

• Project Coordination & Strategic Support
• Assist in developing and executing departmental and institutional projects.
• Provide administrative and strategic support directly to the Chair.
• Telehealth Program Management
• Serve as Associate Coordinator for BronxCare’s telehealth program.
• Train and onboard users, troubleshoot issues, and optimize workflows.
• Performance Improvement & Data Analysis
• Prepare and analyze QA/PI (Quality Assurance / Performance Improvement) reports.
• Conduct financial and productivity analyses related to cost, revenue, and clinical efficiency.
• Administrative Duties
• Manage executive scheduling, communication, and academic research prep.
• Coordinate with various hospital departments including the IRB and Medical Executive Council.
• Educational & Internship Programs
• Organize and manage student internship programs during the year and summer.

Qualifications

• Bachelor's degree required; advanced degree or healthcare-related background preferred.
• 2+ years of experience in healthcare administration, project management, or operations.
• Proficient in Microsoft Office 365 (especially Excel and Word).
• Strong written and verbal communication skills.
• Detail-oriented, organized, and capable of managing multiple priorities.
• Comfortable learning new software tools (e.g., project management platforms).
• Ability to work collaboratively across departments and communicate with leadership.

Schedule

Full-time
Monday to Friday
Occasional early or late meetings based on leadership schedule

Compensation

Base Salary: $94,500 annually
Bonus: Up to 20% merit-based, awarded at the discretion of the Chair

Benefits

• Comprehensive health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Professional development opportunities
• Exposure to executive-level healthcare leadership

About BronxCare Health System

BronxCare Health System is the largest voluntary, not-for-profit health and teaching hospital system in the South and Central Bronx. With 859 beds and over 4,500 employees, BronxCare provides more than 750,000 outpatient visits annually and operates one of the nation’s busiest emergency rooms. The health system is deeply committed to serving the needs of its community with excellence, compassion, and innovation.

About the Department of Orthopedic Surgery

Our department is a critical part of BronxCare’s clinical services, offering comprehensive care for all musculoskeletal conditions. With 17 full-time physicians and robust surgical and non-surgical services, the department delivers high-volume care across the entire hospital system and plays a key role in education, research, and innovation.

Apply Today

If you are ready to make a meaningful impact in a senior-level support role and grow your career in healthcare operations, we encourage you to apply.

Email a cover letter and resume to:

Ira H. Kirschenbaum, MD

ikirsch@bronxcare.org