You are viewing a preview of this job. Log in or register to view more details about this job.

Program Director (MST-SA)

Children's Aid
Email
Position Summary: The Multi-systemic Therapy- Substance Abuse Substance Abuse (MST-SA) Program Director provides administrative supervision for up to four (4) MST-SA Supervisors.  The Program Director is responsible for ensuring that the MST-SA teams in Bronx and Manhattan meets all ACS accountability mandates to ensure positive outcomes on all ACS measurements. The Program Director also serves as the main point of contact with the MST-SA consultant and is responsible for ensuring that the team meets all of the fidelity measures and outcomes set forth by MST. In addition, this position is responsible for ensuring the MST-SA program is compliant with Children’s Aid policies, procedures, and is aligned with the mission of Children’s Aid and the Division’s goals and strategic priorities. Directors are required to ensure that interactions involving staff and clients are trauma informed and reflect the agency’s DEI and Anti-racism framework.

MST-SA is a therapeutic program in our Family Assessment Program (FAP) continuum of services. It is a home-based intensive therapeutic model for families in the five boroughs where abuse and/or neglect has put the family at risk of having their children placed outside the home. The model is parent focused and uses a multi systemic approach with clinical interventions designed to address abuse and neglect and reduce other risk factors. MST-SA works with families with children ranging in age form 11-17. The model works with the family’s entire ecology to effect change and broaden support.

Responsibilities:
  • Provide Administrative and Clinical oversight of the MST-SA model/site program and staff.
  • In addition to the model supervisors, the Director supervises the Administrative Assistant and Educational Employment Specialist.
  • Collaborates with the CQI to improve program practice and key performance indicators and outcomes by conducting monthly case record reviews and reviewing CQI Utilization dashboard and Monthly Performance Reports.
  • Provide weekly coaching, trauma informed supervision and professional development to supervisors.
  • Promote self-care and healthy work-life balance activities. Maintain positive work environment to support productivity and staff retention.
  • Ensure that the program complies with ACS accountability mandates which result in excellent ratings on Performance Evaluation (VENDEX), OCFS and PAMS reviews.
  • Maintain utilization expectations to satisfy performance based funding requirements for sustainable funding. Ensure ongoing outreach activities in the community in order to attain required 20% utilization from self-referrals as required by contracts.
  • Support cross-borough collaboration when needed.
  • Responsible for administrative aspects of ACS accountability systems including PROMIS, CNNX and eVOLV.
  • To supplement QA oversight, conduct review of case records across programs and within your own program, monitor Child Not Seen, Supervisor Monthly Reviews, FASP Timeliness Reports and PROMIS and CONNX entries, to ensure compliance and best practice.
  • Act as liaison with ACS Office of Program Planning and Policy (OPPP), FAP, Community based Initiatives, Referral Management, Family Team Conferencing and DCP staff in regard to audits, training on the models, and other inter-agency matters.
  • Become familiar with MST-SA model fidelity standards and its child welfare practice implications. Ensure that practice is delivered in a culturally sensitive manner that also adheres to model fidelity.
  • Collaborate with other CA Prevention Program Directors to develop policies, procedures that are uniform across similar models/programs.
  • Arrange and coordinate external and internal training. Ensure scheduling of and compliance with Workforce Institute training mandates.
  • Partner with the Senior FAP Director, Deputy Division Director of Prevention Services to develop ACS contract budgets, modifications, oversight of spending and reconciliations.
  • Attend meetings and network in the community to obtain referrals, build linkages and strengthen interagency collaborations.
  • Attend required ACS FAP meetings, such as the Bi-monthly FAP Model Meetings, quarterly Preventive Directors meetings, COFCCA meetings as indicated. CA internal meetings including Administrative meetings, Regional Cabinets, Executive Outcomes Meetings, etc., and budget meetings as indicated.
  • Ensure compliance with all CA internal fiscal and accountability procedures and policies including payroll issues, purchasing procedures and New York Times Neediest approvals. Ensure timely and accurate usage of Time Force system by program staff.  
  • Ensure that all staff demonstrate ICREATE competencies in the execution of daily responsibilities, comply with TMHR conditions of employment as delineated in the Employee Handbook and that staff meet performance and behavior standards of Code of Conduct and Anti-harassment policies and Anti-racism framework. Utilize progressive disciplinary process when indicated.
  • Familiarize self and staff with agency and Division Objectives and Strategic Priorities which are integrated into practice that enhance overall agency operations and improve outcomes.
  • Collaborate with TMHR/Division Recruitment Specialist to identify appropriate candidates to fill program vacancies in a timely fashion. Ensure that new hires receive a comprehensive onboarding.
  • Collaborate with Division CQI Directors and Accountability Specialist to ensure preventive standard compliance and best practices. Submit Monthly CWFS Report.
  • Ensure optimal integration and cross collaboration with other CA Divisions/ programs, as well as, other community based services.
  • As an implementation ancillary team member, support the Senior Team’s efforts, complete tasks as delegated, foster stakeholder buy-in, facilitate a continuous feedback loop between Senior Team and program staff, market new program services internally and externally, coordinate training, support positive change climate, develop documentation and help build sustainability.
  • Accept tasks as assigned related to the role of Program Director by the Senior FAP Director and/or Deputy Division Director of Prevention Services.

Qualifications
  • Minimum Master’s Degree in Social Work or a related field required; with a minimum of three years of supervisory and administrative experience working with children and families in a child welfare or mental health setting.
  • Professional licensing in Social Work or Mental Health Treatment preferred.
  • Good organizational skills and ability to meet deadlines.
  • Good managerial, interpersonal, leadership skills with ability to function effectively as a role model.
  • Strong writing and verbal communication skills.
  • Good team building skills.
  • Some knowledge and experience in developing and managing/monitoring budgets that are aligned with programmatic needs.
  • Willing and available to respond to emergencies and urgent situations 24/7.