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Admissions Operations Manager

The Manhattan Star Academy (MSA), a member of the YAI Network, provides Elementary Education for children 3-21 years of age with developmental disabilities and learning delays, including children on the autism spectrum. Be rewarded with a friendly working environment that facilitates open communication and participatory management, where you are truly valued as a professional and where your opinion really matters. Receive on-going state-of-the-art training, supportive supervision and a commitment to developing your education and career to help you reach your greatest potential as a professional!

POSITION SUMMARY
The admissions operations manager performs an integral role within the MSA leadership office. The admissions operations manager must work well as a collaborative member of the student enrollment team. The primary duties revolve around delivering a superior experience to applying and enrolled families and overseeing the application process as it moves from inquiry to enrollment. The candidate must have a strong work ethic and desire to learn, show strong time management and organization skills, be interested in working within a team, and possess a good sense of humor. The admissions operations manager will report to the Executive Director and will need to establish positive relationships within the MSA community, with students and families as well as with outside organizations and schools.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES
· Oversee the admissions process, engaging new families and evaluating potential candidates to grow enrollment within the school
· Manage applicant information during the admissions process, keeping our database accurate and updated at all times with new information from families.
· Maintain strong relationships and liaise with attorneys, neuropsychologists, and educational advisors to support admissions
· Provide high quality data and reporting. Ensure that data is clean and accurate, design and generate reports to support our admissions team, and help debug queries and reports
· Collaborate with School Directors in the areas of communications, reporting and systems including developing processes and on special projects
· Facilitate admissions decisions by sending out admissions decision notifications, helping families complete the online enrollment process, and working with other departments to ensure a seamless transition from accepted to enrolled student
· Coordinate workshops, parent committee meetings, and family meetings
· Collaborate with the leadership team to coordinate and actively lead in all school events, including information sessions, tours, certain events such as picture day or concerts, and all admissions events.

QUALIFICATIONS REQUIRED
· Bachelor’s degree; Master’s in Special Education or related field.
· Relevant experience in data and operations, such as sales operations, business development, or a related field
· Exceptional attention to detail
· Strong project management skills and experience with leading a project from beginning to the presentation of data
· Excellent oral and written communication skills, and a positive, problem-solving, can-do approach
· Strong statistical and analytical skills
· Experience working with Salesforce CRM strongly preferred.
· Expertise with Microsoft Suite
· Proactive and eager to take initiative in a fast-paced, dynamic environment
· Keen intellectual curiosity, with a mindset of continuous learning and growth

QUALIFICATIONS DESIRED
· Three to five years of related professional experience
· Background in special education and/or admissions experience preferred
· Proficient with PC platforms; comfortable with technology or demonstrated ability to learn quickly
· Adept in analyzing data and utilizing advanced technology to drive enrollment
· Salesforce experience is a must
· Culturally responsive approach to communicating
· Proven dedication to professional growth and purpose-driven practice

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.