ADP Administrator

Responsibilities

1. Serve as system administrator for ADP Workforce Now and Workforce Manager.
2. Provides technical support and troubleshooting on configuration and new functionality related to ADP programs.
3. In consultation with others, manages permissions, access, and settings.
4. Audit employee data in ADP Workforce Now to ensure accuracy.
5. Address organizational needs within the systems to include implementations, upgrades, new product research, process improvements, and training.
6. Assures for data accuracy in systems by conducting audits. Resolves discrepancies with team members and identifies process improvement.
7. Document data discrepancies by developing Reaction Plan for Data Discrepancies.
8. Serve as data steward for ADP system. Run queries and reports to obtain metrics and key performance indicators.
9. Maintain, produce and distribute regular, required reports to internal and external requesters.
10. Address system issues with vendors with continued follow through until issue is resolved.
11. Creates and reviews standard work for new and existing processes.
12. Collaborate with Business Intelligence and Analytics team to share knowledge and improve data analysis.

Qualifications

• One to three years of HRIS experience; ADP experience required
• Excellent verbal and written communication skills
• Excellent organizational skills, accuracy and attention to detail
• Strong analytical and problem-solving skills
• Ability to work in a collaborative team environment and ability to complete work within demanding time-lines
• Commitment to effectively handle confidential information
• Demonstrated ability in providing outstanding customer service
• Basic Microsoft Office Suite skills required; intermediate Excel skills preferred
• Associate’s degree or equivalent required: one year of college and three years’ experience or no college and four years’ experience