Program Coordinator

The Program Coordinator will work with the Program Manager, and colleagues within, the Human Capital (HC) Center to create a superior Member experience. The incumbent will work with the Center’s Executive Director and the Steering Committees of all Human Capital Institutes within the HC Center to make sure deadlines are met across all based on their professional interests on a quarterly basis. The incumbent will partner with internal research, offerings (Council and Conference events, benchmarking services, working groups, on-line community platforms, on-line community platforms, etc.) and assets (web/podcasts, resources, curated newsletters and tools, etc.) of the Institutes, resulting in a comprehensive program that is articulated to our Members communications teams for greater prominence and ensure that relevant marketing materials are always current.       

 

·      The incumbent will work with the Program Manager to schedule program work, oversee daily operations, coordinate the activities of the program and set priorities for managing the program. The incumbent will also coordinate all team members to keep workflow on track.

·      Work closely with Program Manager to create comprehensive action plans concerning resources, and timeframes for programs.

·      Support tracking and summary of success metrics for programs and initiatives.

·      Manage the onboarding and logistics of new Fellows, Senior Advisors, Institute and Forum Leaders to assure they have the appropriate login credentials and resources to fulfill their role.

·      Manage the HC Community pages by keeping an updated Institute Steering Committee Member list, follow up with every Institute leader on the monthly overview posts, and monitor discussions to assure Members are following best practices when posting.  

·      Schedule calls and meetings, administrative tasks, and data capture. Create a dashboard of key metrics for use by the HC Center Leadership team.

·      Manage website content, tagging and updating of Marketing and Sales collateral pieces.

·      Create PowerPoint slides/templates, maintain agendas/minutes for recurring leadership meetings.

·      Communicate with various levels of management regarding project status.

·      Work with finance department to setup new Contractors in system, process their invoices for approval and track payment status in Concur.

·      Update SmartSheets to reflect updated to the current HC programming in Research, Briefings, Webcasts, Podcasts, etc.

·      Excellent academic credentials required

·      Experience delivering virtual programs/events is a bonus

·      Strong organizational and multitasking skills

·      Excellent written and oral communication skills

·      Knowledge and experience working with financial reporting using Excel spreadsheets

·      Program Management experience

·      Basic familiarity website content management

·      External and internal communications experience

·      Project management certification highly desired