Information Technology Manager
Information Technology Manager
Applications close Friday, July 22, 2022
THE POSITION
Under general direction, ensures the streamlined operation of the Information Systems Division in alignment with the City's technology goals. Plans, organizes, oversees, coordinates, and reviews the work of staff performing difficult and complex professional, technical, and administrative support related to all programs and activities of the division including the installation, maintenance, and upgrade of networks, required hardware and software, infrastructure, and communications systems and facilities.
Coordinates the provision of technical support and assistance on all information system related topics for all City users, administers short and long-range planning activities and manages the effective use of the division's resources to improve organizational productivity. Assists in coordinating assigned activities with other City departments and outside agencies and provides complex and responsible support to the Finance Director in areas of expertise. Evaluates City and departmental needs and requirements, and ensures delivery of services. Establishes Technology strategy and recommends and implements technological growth to meet the City's business needs. This is a confidential position.
MINIMUM QUALIFICATIONS
Education and experience requirements listed are minimum standards. Other equivalent combinations of education, certifications, training, and experience may be considered.
Education: Required: Two-year degree in electronics, computer science or related field.
Preferred: Bachelor’s degree in electronics, computer science or related field.
Experience: Four years of progressively responsible experience managing and implementing technological solutions for an organization, including demonstrated experience managing wide and local area networks and demonstrated experience managing staff and implementing information systems projects.
One year supervisory experience.
Any other satisfactory equivalent combination of education, experience and training which insures the ability to perform the work may substitute for the above.
COMPENSATION AND BENEFITS
The salary range is $7,159 - $9,163 monthly.
The City of Roseburg provides a generous comprehensive benefit package to employees including medical, vision, dental, long term disability and life Insurance. Benefits costs are paid by the City with the exception of a moderate contribution toward the medical premium based upon the level of coverage. The City provides HRA/VEBA contributions to assist with unreimbursed health related expenses as well as a number of optional supplemental benefits. The City participates in the State of Oregon Public Employees Retirement System (PERS) and currently pays the entire contribution on behalf of employees. A deferred compensation plan is also available to allow employees to contribute to their own retirement. There are 11 paid holidays. Sick leave is earned at eight hours per month with no maximum accrual at this time. Vacation is earned based upon years of service. The complete benefits resource guide can be found at:
ESSENTIAL FUNCTIONS
Unless specifically identified as a “Non-Essential Job Function”, the information included in this job description, and any referenced supplemental documents, is considered an “Essential Job Function”. Temporary modifications to provide reasonable accommodations, or transitional work assignments, do not waive any of the essential functions for this position.
The following information is not all-inclusive
- Supports and maintains City computers, Server Infrastructure, storage, networks, telephone, mobile phones, radios, wireless, broadband, video, audio, website-email and other communication systems.
- Manages computer technological growth to meet needs of all City departments.
- Provides office automation support to staff and conduct technology planning services and makes recommendations.
- Administers overall network operations including security, data file and applications software control, backup, user access, upgrades and performance monitoring.
- Troubleshoots network hardware and software problems.
- Provides professional, technical guidance on information system needs and capabilities to assist all departments.
- Oversees installation of any new software and hardware.
- Coordinates all technology purchases.
- Provides technical interface with computer product vendors and contractors.
- Develops and maintains City virus protection program.
- Plans, manages, and oversees the daily functions, operations, and activities of the division including prioritizing and developing work plans, evaluating staff performance, monitoring progress on projects, interpreting policies and procedures, establishing standards, and providing training and development for staff.
- Monitors and maintains the integrity of operation of networks.
- Coordinates City’s Internet Web Site.
- Develops disaster/emergency recovery procedures for technology systems.
- Develops and manages Information Technology Division budget.
- Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
- Considerable knowledge of computer, wireless and two-way radio base rating principles, capabilities and general uses.
- Considerable knowledge of recommended computer and server hardware, software and peripheral equipment.
- Considerable knowledge of Server and Network infrastructure.
- Knowledge of department policies and procedures.
- Thorough knowledge of computer operations and technologies; information systems practices and techniques; hardware and software and peripheral products evaluation.
- Knowledge of purchasing policies and procedures.
- Skills in working within a team concept; plan and manage time efficiently, courteously meet and deal effectively with other employee’s vendors and the public.
- Skill in diagnosing and correcting computer and software problems.
- Ability to work effectively with technical personnel and communicate clearly with users with limited computer background; communicate technical information to non-technical system users.
- Ability to make recommendations within established policy and use initiative.
- Ability to communicate effectively in written and oral form.
- Ability to obtain and analyze information for practical solutions.
- Ability to perform multiple tasks and organize time effectively.
- Ability to perform complicated tasks with continuity on a regular basis.
- Ability to work in a cooperative manner with other employees, other agencies, professionals, vendors and the public.
- Ability to perform keyboarding accurately, view computer screens and hear voice conversation.
- Provide prompt and reliable service. Respond to phone/email as soon as possible, with possible after-hours response.
WORK STANDARDS
- Regular attendance and punctuality.
- Speak and act truthfully.
- Conduct oneself with integrity, morality, character, and trustworthiness.
- Exhibit self-control.
- Detail-oriented.
- Thorough when completing work tasks.
- Reliable, responsible, and dependable.
- Accept constructive criticism and supervision.
- Calmly and effectively, process high stress situations.
- Willingness to take on responsibilities and challenges.
- Independence of action under industry standards and practices and department guidelines is stressed.
WORKING CONDITIONS
Unless specifically identified as a “Non-Essential Job Function”, the information included in this job description, and any referenced supplemental documents, is considered an “Essential Job Function”. Temporary modifications to provide reasonable accommodations, or transitional work assignments, do not waive any of the essential functions for this position.
The City of Roseburg is committed to complying fully with the Americans with Disabilities Act (ADA) and Oregon’s Disability Accommodation and Discrimination laws. We are also committed to ensuring equal opportunity in employment for qualified persons with disabilities. The City of Roseburg will make reasonable efforts to accommodate a qualified applicant or employee with a known disability, unless such accommodation creates an undue hardship on the City of Roseburg’s operations, or a safety risk to employee or coworkers, or removes an essential job function. Employees should request an accommodation as soon as it becomes apparent that a reasonable accommodation may be necessary, to enable the employee to perform the essential duties of a position, or to participate in the employment process. To discuss an accommodation request, please contact John VanWinkle, Human Resource Director.
While performing the duties of this job; work is performed in both indoor and outdoor work environments. May require bending, crawling, climbing, kneeling, hearing voice and telephone conversation, seeing, keyboarding and sitting and standing for extended periods of time. May be required to perform a full range of motion with lifting and/or carrying supplies, materials, equipment and/or items weighing up to 70 pounds.
The factors described herein, are representative of, but not all-inclusive of, those that must be met by an individual to successfully perform as an Information Technology Manager.
Applications will be accepted through 5:00 p.m., Friday, July 22, 2022.
Complete an application form available via one of the following methods.
In-Person: City of Roseburg – Lobby, 900 SE Douglas Avenue, Roseburg, OR 97470
Email: jobs@cityofroseburg.org
Submit completed application to Human Resources by the closing date listed in the job announcement. Applications must be received or postmarked no later than 5:00 p.m. on the closing date. All required documents should be presented with the application. Resumes are accepted in addition to, not in lieu of, the City of Roseburg application form. Faxed applications are not acceptable.
Selection Process: Applications are thoroughly reviewed and screened by the Human Resources Office. Since these are competitive selection processes, applicants whose backgrounds appear to most closely match the needs of the particular vacancy will be considered. Once the screening is complete, Human Resources notifies all candidates of their status. This process can take from one to four weeks after the closing date. Due to the number of applicants and the limited number of job opportunities, not all applicants proceed in the recruitment process.
The City of Roseburg does not discriminate on the basis of disability in the admission to, access to, or operations of its programs, services or activities. The City of Roseburg does not discriminate on the basis of disability in its hiring or employment practices.
Veterans’ Preference: The City of Roseburg follows Oregon law regarding Veterans’ Preference, you must complete the Veteran’s Preference Form and attach a copy of your DD214 / DD215. If you are a disabled veteran, you must also include a copy of your Veteran’s Administration benefit summary/award letter with your application.
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