Cash Control Auditor
Cash Control Auditor
Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer, operator, and investment manager of top-tier real estate in 33 markets across the globe, our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyer’s diversified portfolio spans market rate and affordable residential communities, premier office properties and retail spaces, industrial facilities, and mixed-use campuses. We create state-of-the-art life science centers through our Breakthrough Properties joint venture, and foster innovation through our strategic proptech investments. By combining global perspective with local expertise, and a personalized approach, we are able to anticipate our customers’ evolving needs. We were the first real estate company to introduce asset-wide amenity services through our ZO platform, and the first traditional real estate company to create its own flexible space and coworking brand, Studio.
Since our founding in 1978, Tishman Speyer has acquired, developed, and operated 522 properties, totaling 218 million square feet, with a combined value of over $129 billion (U.S.). Tishman Speyer currently has approximately $68 billion in assets under management, including iconic properties such as Rockefeller Center in New York City, The Springs in Shanghai, TaunusTurm in Frankfurt, and Mission Rock in San Francisco.
Summary of Position:
The Cash Control Auditors (CCA) will be responsible for controlling and securing all cash distributed from the safe (primarily cashier tills), reconciling cashier drops and deposits, maintaining safe fund, and generally insuring that all cash and media associated with sales from both ticketing and retail is accounted for, secured, and correctly deposited.
KEY RESPONSIBILITIES:
- Provide Ticketing and Retail cashiers with accurate tills at the beginning of their shifts and ensure that all cashiers provide adequate documentation of receipt of tills, including signatures. Witness and verify cashier’s count of opening bank amount.
- Ensure all tills issued from the cash room are returned at the end of shift by associate who had signed the till out. Witness and verify cashier’s count of till upon return to the cash room.
- Ensure that amount of till and deposits are correct. Document any overages, shortages, or other discrepancies both in POS systems (ODT for ticketing, RMS for retail), as well as on discrepancy counseling form.
- Ensure that manager on duty is made aware of any significant discrepancy (over and short), and that manager counter-signs counseling form.
- Verify amounts of any non-cash media (City Passes, Gift Cards) which are issued to cashiers at the beginning of shifts and ensure that proper amount of unsold media are returned at the end of shifts.
- Verify all non-cash media tender (vendor vouchers) to sales for each cashier and record any discrepancies.
- Correctly “close out” each session for cashiers in both ticketing (ODT) and retail (Cegid)
- Partner with manager on duty to perform daily “spot audits”
- Provide change as needed
- Prepare deposits and change orders for armored car pickup/drop off. Schedule change orders with armored card service as needed.
- Monitor and order supplies for cash room (counterfeit pens, deposit books, banker’s boxes, etc.) as needed.
- Partner with Assistant Controller to review exceptions, errors, suspicious activities, cashier voids, etc. and keep management in general fully informed of any cash-related issues and policy violations that may come to their attention.
- Partner with all other members of the Cash Control Audit team to ensure that all pertinent information is conveyed for the next shifts.
- Oversee emergency ticket procedures and sales
- Observe and coach new hires to ensure accuracy, efficiency, and service.
- Demonstrate a team-oriented philosophy toward problem solving for both internal and external guests.
- Keep a detailed and accurate log of daily overages and shortages by cashier.
- Maintain bank deposit log.
- Perform a full safe count and maintain safe count logs.
Skills & Qualifications:
- A minimum of 2 years of cash control auditing, bank teller, or cash handling experience required.
- Ability to interact with all staff and management politely, warmly, and genuinely.
- Ability to attend and participate in operations and staff meetings, conveying information to upper management in an articulate and objective manner.
- Ability to consistently follow all policies and procedures for cash handling and credit card sales.
- Ability to clearly communicate policies and procedures for cash handling to ticketing and retail associates.
- Ability to problem-solve in general, particularly during system down-times.
- Ability to multi-task.
- Must demonstrate the highest levels of integrity.
- Must be able to maintain confidentiality and objectivity. Must not divulge potentially sensitive information to staff.
- Must be vigilant, attentive, and constantly aware of loss-prevention as the highest priority.
- Must maintain consistently positive greeting and manner.
- Must maintain calm, diplomatic response to internal/external issues and inquiries.
OTHER
- Regular attendance in conformity with standard operating hours is imperative to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
- Due to the cyclical nature of the travel & tourism industry, employees may be required to work varying schedules to reflect the business needs of the deck.
The above information is general in nature and level of work expected; it is not intended to be interpreted as an inclusive list of all duties, responsibilities and qualification required of employees assigned to this role.
The base compensation for this role is $21.00 per hour. This role is also eligible for a discretionary annual bonus, as well as access to our comprehensive medical, dental, and vision insurance, life and disability insurance, 401(k) plan (with matching contributions), wellness benefits and all other benefits afforded to full-time Tishman Speyer employees.
This base range reflects a number of factors including, but not limited to, relevant experience, skill sets, and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyer’s New York team, as we’ve considered factors specific to this geography.