Client Protection Associate (Summer 2023 NY)
Client Protection Associate – 2023 Grads
Available start dates for this position: Summer 2023 (New York)
AlphaSights was born with a purpose: to unlock human knowledge and power progress. From our state-of-the-art offices in nine major world cities, we connect business leaders seeking knowledge with the experts who possess it. We’re one of the fastest-growing global companies, employing 1500+ colleagues from 60+ nationalities.
What we do
We operate at the heart of the global knowledge economy, providing a suite of knowledge-on-demand services to investment funds, consultancies, Fortune 500 companies and nonprofits. Our clients use our services when evaluating critical investment and business decisions. We connect them with industry experts who possess specific knowledge that is otherwise unavailable to them.
We’re a fast-paced, client-driven service organization. We respond to client inquiries within minutes and deliver within hours. When deadlines are tight, and when robust insight is make or break, our clients count on us.
Client Protection is a dynamic and autonomous function designed to help our clients use our services and access knowledge safely. Our team reports directly into the General Counsel of AlphaSights and partners closely with our world-class Legal team. We have a wide remit and visibility, operating cross-functionally on a variety of levels within the business and with our clients.
This is an exciting opportunity for meticulous team players with a background in operations, law, compliance, or risk management looking to transition into a high-growth commercial environment.
Learn more about our Client Protection team by watching this video here.
Client Protection Associate Responsibilities
What do you want your career to look like? Are you looking for an introduction to the worlds of risk management, law and business and exposure to a wide variety of clients and industries? A role offering autonomy, high responsibility and personal impact from day 1? A clear path towards a manager role where you can lead your own team, partner with senior stakeholders globally, make decisions with global impact and manage client relationships?
If this resonates with you, read on.
AlphaSights is composed of ambitious professionals committed to accelerating progress for our clients and helping them make more informed decisions. As a Client Protection Associate, you will be joining a high-performing global team that works closely with our core service delivery teams to ensure our clients are always served to the highest compliance standards while enabling AlphaSights’ fast-growing commercial success. You will monitor client requests, develop and implement new policies and compliance products, anticipate possible business roadblocks, train our employees, and provide guidance and advice to our delivery teams on a daily basis.
You’ll need to think quickly and critically, have meticulous attention to detail, and strong verbal and written communication.
You’ll be working on several short term and long term requests at once, you’ll quickly develop effective communication, prioritization and project and client management skills.
On a day-to-day basis, you will:
- Monitor active projects to flag and mitigate potential risks
- Provide guidance to delivery teams on the projects they are working on
- Work with the rest of your regional and global team on long-term projects to anticipate, develop and set cutting edge industry standards in this rapidly growing sector.
- Collaborate with key internal stakeholders globally to drive progress, behavioral and procedural enhancements
- Design and implement global operational policies and processes that protect our clients
- Create and deliver tailored in-person and e-learning trainings to our delivery teams
This is a fast-paced, cross-functional role with a clear focus on problem solving, attention to detail, creative thinking, innovation and results. Client Protection Associates who succeed at AlphaSights often embark on successful careers in compliance, risk or operational leadership.
What We Look For
AlphaSights welcomes candidates with different backgrounds and experiences. Here are some qualities that many of our successful applicants possess:
- The drive and resilience to deliver excellent service amidst tight timelines and changing circumstances
- Career maturity and alignment – clarity of direction, commitment to getting there and awareness of how Client Protection at AlphaSights fits with your journey
- People-oriented, emotionally intelligent team player – ability to de-escalate situations patiently and calmly, yet quickly and effectively
- Strong communication skills – ability to communicate complex topics clearly and effectively both in writing and in person
- Critical thinkers – comfortable assessing complex situations and making nuanced decisions based on policies and processes.
- Bachelor's degree, with strong academic credentials in any field and noteworthy extracurricular leadership
- 0+ years of work experience; preferred in related fields such as law, risk management, consulting, operations or compliance. Recent graduates with high potential are also welcomed
- Fluency in written and spoken English is essential. Fluency in a relevant foreign language is a plus
- Proficiency in Excel, PowerPoint and Word
- Proficiency in SQL is a strong plus
- Experience with multiple reporting mediums (e.g., Tableau, Periscope, etc.) is a plus
Compensation and benefits
- Compensation: $73,000-80,000, 17 vacation days, 10 company holidays & business closure during winter holiday week
- Coverage for up to 90% of your medical premiums and 75% of your dental and vision insurance premiums
- 401(k) match - 4% of your total compensation matched dollar-for-dollar
- Option to WFH on Fridays
Perks: Subsidized lunch, complimentary breakfast & snacks, corporate gym rates, and a MacBook Pro for work
AlphaSights is an equal-opportunity employer. Read more about our commitment to DEI here.